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Swagelok West Houston

Your Authorized Swagelok Sales and Service Center

COVID-19 Response Plan

Positioned to Mitigate Risk & Minimize Business Disruption

Like you, Swagelok is continuously monitoring developments regarding the coronavirus (COVID-19) daily and its possible impacts on our associates, operations, and communities. We continue to review the recommendations made by the Centers for Disease Control (CDC) and World Health Organization (WHO) in order to make decisions out of an abundance of caution and in accordance with our values.

We are committed to taking measures that safeguard the health and well-being of our associates, customers and their families, but we want you to know that our company is prepared to continue to serve you. We remain committed to delivering our products and services and mitigating potential business disruption.

As we monitor this situation, this page will be updated regularly to provide you with information on the actions we are taking to protect the health and well-being of our associates, customers, operations, and our communities. Please check back often for the latest information, as we will be agile and responsive to this situation as it continues to evolve.

 

Update Published April 9, 2020

Swagelok West Houston is an Essential Business and is open and operating at a high level.  

Want to place and order?

Operationally we are transacting business as normal, only virtually. Our Associates are eager to serve you. We can process your quotes and orders and ship directly to you.  Send your inquiry to info@westhouston.swagelok.com

Need to meet or get technical assistance but can't do it in person?

Our team is currently scheduling virtual meetings where you can review specs and drawings, show us your system or get technical assistance. Click here to find the team member you need and schedule today.

Short staffed and need fabrication or assembly services?

Our Assembly Solutions department is up and running. We have the experienced staff, technology and state-of-the art equipment to help you get the job done. Email us today and let us know how we can help.

Not sure what you need?

The Swagelok West Houston team is available to answer questions and provide support. If you’re not sure who to contact, use this link and we’ll put you in touch with the right person to address your challenge.

All other updates below remain in effect.

Update Published March 25, 2020

SWAGELOK TO REMAIN OPEN AS AN ESSENTIAL BUSINESS

Swagelok West Houston meets the definition of "Essential Critical Infrastructure" as provided by the Department of Homeland Security, Cyber and Infrastructure Security Administration (CISA) and will remain open and operating during the stay-at-home order issued by Harris County.  

Swagelok manufacturing is also considered “Essential Critical Infrastructure” and our supply chain is intact.

We are open and operating at a high level. Operationally we are transacting business as normal, only virtually. Our Associates are eager to serve you. If you have any questions, please don't hesitate to contact us.

Customer Pickup/Walk-Ins: Our Will Call has been modified to offer curbside pickup. If you need to pick up an order, we ask that you place the order via phone 281.531.5855 or email info@westhouston.swagelok.com then call in advance to allow us ample time to prepare your order for pick up. You may wait in your car outside of the will call door and your product will be delivered curbside. Just give us a call from your vehicle as you are pulling in.

On-site Visits: To help stop the spread of the virus, we have implemented a "No Visitor" policy at our location. Rest assured our team is available virtually via phone, email, video conferencing, and text communication.

If you have any questions, please don't hesitate to contact us. 

Letter from Jim Cavoli, Swagelok Company